Apparently they are under new management.. With this comes the lovely catch of new wagering requirements on my 10 month old cash in of $900. Don't know how thrilled I should be. Here is the message they say old management was supposed to send, but I never received:
Due to the state of unforeseen circumstances ranging from customer fraud and problems with credit card processors, combined with past payout problems, we have reached an agreement with another company to handle past debt. After reviewing all options we have come to the following solution. Another company has agreed to acquire our company and will try to settle as many accounts as possible.
We have tried to come up with other solutions and in the end the option below is the best we can provide. All past payout debts will be accepted with the following conditions:
1. Maximum payout per customer will be $1000.00
2. All money will be added back to customer’s accounts (max $1000).
3. Customers must play their balance at least 5 times over. Meaning, that if your balance is $200.00 you must play at least $1000.00 before you will be able to cash out any funds.
4. No past payouts can be cashed out before November 6, 2003.
Customers with a balance of $300.00 or under, different rules may apply to you. Please email
Troy@playersbet.com for any questions you may have.
New management will take over on Tuesday May 6, 2003. We apologize for any inconvenience this may cause you. This is the best possible way we could find to try to get our customers their money back.
The person you can contact with any questions can be contacted at
troy@playersbet.com. Once you have email him, he will instruct you as to his hours of availability, and how to contact him by telephone.
Thank you for your time and patience.
Sincerely,
Robert
